Information We Collect
Depending on how you interact with us, we may collect:
- Contact details you provide (name, email address, phone number, company name)
- Enquiry and booking information (project type, dates, location, duration, budget range)
- Messages and communication history (email, forms, messaging platforms)
- Invoice and transaction references (payments are handled by secure payment providers)
- Technical data (IP address, device/browser details, approximate location, pages viewed)
How We Use Your Information
We use information to run our website and respond to professional requests, including to:
- Reply to enquiries and share relevant portfolios and availability
- Coordinate bookings for commercial shoots, brand campaigns, exhibitions, and corporate events
- Confirm schedules, issue invoices, and provide booking confirmations
- Maintain service quality, prevent abuse, and secure our systems
- Comply with applicable legal, accounting, and regulatory requirements
Data Protection & Security
We apply reasonable technical and organizational safeguards designed to
protect information from unauthorized access, alteration, disclosure, or loss.
- HTTPS (SSL/TLS) encryption for data in transit
- Restricted access to systems and booking information
- Security monitoring and routine software updates
- Data minimization (collecting only what is necessary)
- Vendor due diligence for critical service providers (hosting, email, payments)
Information Sharing
We do not sell personal information. We may share limited data only when necessary for operations, such as:
- With trusted service providers (hosting, email delivery, analytics, payment processors)
- With operational partners when required for a confirmed project (e.g., venue/production coordination)
- When you ask us to share information (for example, sending a confirmation to a third party you specify)
- When required by law, regulation, or a valid legal request
- To protect the security of our users, staff, and services
Cookies & Tracking
We use cookies and similar technologies to support site functionality and performance:
- Essential cookies required for site operation and security
- Performance cookies that help us understand page usage and improve the website
- Preference cookies that remember your settings
You can manage cookies in your browser settings. Disabling certain cookies may affect site functionality.
Your Rights
Subject to applicable laws, you may request to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your data (where legally permitted)
- Object to or restrict certain processing activities
- Receive a copy of your data in a commonly used format (where applicable)
- Withdraw consent where processing is based on consent
To make a request, contact us using the details on our website. We may need to verify your identity to protect
your privacy.
Data Retention
We keep information only as long as necessary for legitimate business purposes, including to:
- Respond to enquiries and coordinate bookings
- Maintain accounting records and comply with legal obligations
- Resolve disputes and enforce our terms
- Protect the security of our website and services
Retention periods vary depending on the type of data and the reason we hold it. Where possible, we delete or
anonymize data when it is no longer required.
International Processing
If you contact us from outside Dubai, your information may be processed in Dubai and in other countries
where our service providers operate. We use safeguards designed to protect data during cross-border processing
where required.
Age & Eligibility
Our website is intended for professional enquiries. We do not knowingly collect personal information from
minors. If you believe a minor has submitted information to us, please contact us so we can remove it.
Updates to This Policy
We may update this policy from time to time. When changes are made, we will post the revised version on this
page and update the “Last updated” date below.
- Updated text will be published on this page
- We may provide additional notice for significant changes where appropriate
By continuing to use the website after an update, you acknowledge the revised policy.